If you have a problem with an existing Kryptonite Product and are the original purchaser, please complete the form below with as much detailed information as possible. Please note, we cannot diagnose or troubleshoot problems with your truck unrelated to our parts via phone or email. Incomplete claim forms will not be accepted. Please complete all information below, we will be in touch with you regarding your claim within 2 business days.[powr-form-builder id="66c41681_1585150193"]
Warranty Coverage Details
*Your product(s) must be purchased either directly, or through one of our authorized dealers.
**Your product(s) must be registered within 90 days of purchase. Registration will take place at kryptoniteproduct.com Click the warranty tab on the home page and follow to Warranty Registration link. Proof of purchase will be required. Without this information and warranty claims will be void. Without proper registration of you part(s) you will NOT be covered.
***Warranty covers product replacement only. Warranty will never be a parts cost refund. warranty will never cover any collateral damage costs.
If you believe you have a part that failed and may be covered under warranty, you must first make a warranty claim. Once you have submitted your claim information you will be contacted within 2 business days with further instructions.
****All parts to be considered for warranty replacement must first be physically inspected by a representative of KRYPTONITE PRODUCTS. If the part(s) in question are deemed to have failed in a way other than installation/user error. The customer will be provided with a replacement part(s) of equal or improved quality.
No replacement parts will ever be provided to a customer before a physical inspection of the failed part(s) by a KRYPTONITE PRODUCTS representative.
(Kryptonite No Fine Print Lifetime warranty)-Kryptonite steering and suspension components are warrantied for life to their original purchaser. This warranty is against any manufacturer defects, premature wear or breakage. Race it, jump it, off road it, wreck it, lift it, lower it, sled pull it, I think you get it? We don’t care. If you can break it we will replace it.
*****Warranty Excludes Heim style joints, Dust Boots, Sensor Wires and Bushings of any kind as these are regular maintenance type items.